Website chat for WordPress
Answers from your own FAQ. Everything else, to the right team.
Faqtor is a chat bubble for your website. It answers visitors with your own words — and when it can't, it takes their details and passes the enquiry to the team that should handle it.
What Faqtor does
A simple, honest chat: it only says what you've written, and it makes sure no enquiry gets lost.
Only your answers
Every reply is an answer you wrote. Faqtor never makes things up — when it isn't sure, it asks "Did you mean…?"
The right team
Questions your FAQ doesn't cover go to the team that fits — sales, support or accounts — with the visitor's details.
Leads in your WordPress
Every enquiry lands in a simple list in your own admin, with the whole conversation. No CRM needed.
Your brand
Your name, your colours, your fonts. Visitors see your chat, not ours.
Nothing kept by us
Conversations aren't stored on our side. Visitors' details go straight to your website.
How it works
Three steps, and we do the first one for you.
We set it up
We add your FAQ and your teams to your WordPress site, and match the chat to your brand.
Visitors ask
The chat answers from your FAQ, day and night — in your words, on every page you choose.
You follow up
When a visitor wants a person, their details reach the right team by email and in your leads list.
Talk to us
Faqtor is managed by Envision SEO.
They set it up for you — your FAQ, your teams, your brand — and look after it.